SHIPPING & RETURNS
Ardea Home will make every effort to dispatch your order within 48 hours.
Any delivery times quoted to you are indicative only.
In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives.
Ardea Home does not accept any liability whatsoever for delayed delivery caused by a third party.
SHIPPING TO CANADA (CANADA POST)
Starting at $15 CAD
SHIPPING TO USA (CANADA POST)
Starting at $20 CAD
Starting at $25 CAD
Please note the checkout amount does not include any duties, taxes or brokerage fees that may be applied. The customer is responsible for all fees relating to shipping outside of Canada. If you refuse the shipment because of these fees, we can refund you for the products when we receive them back, but we can NOT refund any shipping or return shipping fees.
DAMAGED IN TRANSIT
If any item arrives damaged or defective, please email a photo of the damage to firstname.lastname@example.org and we will make arrangements for a replacement to be delivered to you.
Not satisfied with your purchase? You can return most new, unopened items within 14 days of delivery for a full refund, as noted below:
- Returns are only accepted providing the items are unused, with all tags/labels attached and with the original packaging. Returns that do not meet our policy will not be accepted and will be sent back to you.
- Shipping and handling fees will not be refunded.
- Goods are returned to Ardea Home at your own expense.
- Returns are processed within 5-7 working days from when they arrive back to us and will be made to the original payment method.
- Once the refund has been processed, any funds due should appear on your bank statement within 5-10 working days (Please note: refund times are dictated by the card issuers and are outside of our control).